Built for Jackrabbit studios
More 5-star reviews,
More 5-star reviews,
less awkward asking.
We sync with your Jackrabbit class data and send the perfect ask at the perfect moment — right after a great lesson, by name, in one tap. No spreadsheets. No copy-paste. No "hey could you maybe…" speeches at pickup.
Built for Jackrabbit
Read-only data sync
We reply within a day
* Requires data warehouse connection to automate.
Built for Jackrabbit studios in
Gymnastics
Dance
Swim
Music
Cheer
Martial arts
The honest version
Asking for reviews is awkward. So we stopped asking you to ask.
You're great at running a studio. Chasing parents for Google reviews is not the job you signed up for — but it's the difference between 4.6 and 4.9 stars in your market.
The old way
- Mental note at pickup: "ask Maria for a review" — forgotten by Tuesday.
- Bulk-email blast that lands in the spam folder.
- Front-desk staff hand-copying parent emails into a Google form.
- The cringe of asking the same family three times.
- A one-star review from the one family having a bad week — answered three weeks late.
The pulsereview way
- We watch your Jackrabbit classes for milestone moments — first cartwheel, level-up, recital.
- An SMS goes out by name, ~2 hours after class — when the warm fuzzies are peak.
- 5-star ratings get sent straight to Google. Anything lower goes to your private inbox first.
- Dashboard tells you exactly what changed — and brings the receipts.
How it works
Three steps. We'll walk you through every one.
Set up a call, connect your data, pick your moments. We're hands-on with every new studio while we sharpen the product.
Connect Jackrabbit
Paste your Jackrabbit API key and we sync your families, classes, and instructors. Read-only — we never write back. Automation needs a data warehouse connection; we'll help you set it up.
Pick your moments
Choose the triggers that matter — class milestones, paid-in-full, 90-day anniversary, recital week. We handle the timing.
Reviews land. You reply.
Each new review pings your dashboard. Reply in your own voice — we handle the routing across Google, Yelp, Facebook, and the rest.
Features
Everything a studio needs. Nothing it doesn't.
Six things we obsess over, so you don't have to.
Smart timing
Requests go out ~2 hours after a great class — when the dopamine is still working in your favor.
SMS + email, your call
Pick the channel per family — and we honor each family's contact preferences right from Jackrabbit. If they've opted out of SMS or email, we skip that channel automatically.
Negative-review catcher
Anything under 3 stars routes to your private inbox before it touches Google. Save the relationship, then ask again later.
Pulse health dashboard
Live waveform of your reputation. Stars by location, by instructor, by week. Easy enough for the front desk; deep enough for the owner.
Multi-location ready
Run 3 gyms? 30? Each location keeps its own Google profile, its own brand voice, its own dashboard. One pulsereview login.
Jackrabbit native
The only review tool built around your class data.
Generic review tools blast everyone in a spreadsheet. We send the right ask to the right family because we understand your studio — not just a list of email addresses.
- Knows your families. First names, student names, lesson history — all pulled live from Jackrabbit, never re-typed.
- Knows your moments. First class. Level promotion. Recital. Renewal. Each one a perfect time to ask.
- Knows when to wait. Missed payment, withdrawn class, cancelled session — we sit those families out automatically.
- Read-only. We never write to your Jackrabbit data. Disconnect in one click.
* Requires data warehouse connection (Snowflake, BigQuery, Redshift) to automate. We'll help you wire it up during onboarding.
Jackrabbit
Lina · class: tumbling L3 · 3:30 PM
pulsereview
SMS to Maria (mom) · personalized
Google review
★★★★★ "Coach Lily is amazing"
FAQ
The questions every studio owner asks.
Don't see yours? Email us at hi@pulsereview.com — we reply within a day.
No — and we work hard to keep it that way. We never ask the same family twice in 90 days, never ask after a missed payment or cancelled class, and every message is personalized with the student's real name and what they did in class. You get to review every template before it goes live.
We connect to your data warehouse to pull in any and all details available in Jackrabbit.
When a family taps anything below 3 stars on our private rating screen, they're routed to a feedback form — not to Google. The feedback lands in your pulsereview inbox so you can reach out, fix the issue, and (often) win back a happy customer.
Absolutely. You can review every template before it's live, send yourself a test, set a daily approval queue, or flip on full automation once you're happy. You keep the keys at every stage.
All three are supported. We pull from the same Jackrabbit API, so as long as you're on a Jackrabbit plan that exposes API access (most paid plans), you're good. If you're on a custom setup, drop us a line and we'll confirm before you sign up.
We're working hands-on with a small group of Jackrabbit studios while we sharpen the product, so onboarding is by conversation rather than self-serve sign-up. Email hi@pulsereview.com or hit "Get in touch" up top and we'll find time to talk this week.
Curious if pulsereview
is right for your studio?
We're working hands-on with a small group of Jackrabbit studios while we sharpen the product. If that sounds like you, drop us a line and we'll set up time to talk.
hi@pulsereview.com · we reply within a day · we don't share your data, ever.